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How can I purchase your products?

How do you ship your products?

What is your Refund Policy?

Do you provide free upgrades?

Do you incorporate customer ideas and suggestions in your products?

I am having problems with your products?

Where can I get User Manuals for your products?

How can I get a demo/trial version of your products?

My question is not listed here, where to get more Help?

How can I purchase your products?

Please refer to the How to Buy page.

How do you ship your products?

When a purchase is made from our Online Store or from our Partner websites you will get a link with instructions to download the product as soon as you make the payment.

Incase you are having difficulties in downloading the files you can request for the software to be sent to your mail box. Send your requests to sales@twistsoft.com once you have made the payment with the purchase details.

What is your Refund Policy?

Handango Customers please visit: http://www.handango.com/ReturnPolicy.jsp?siteId=1

PalmGear Customers please visit:
http://www.palmgear.com/index.cfm?fuseaction=contact.refund&PartnerREF=&siteid=1

PocketGear Customers please visit: http://www.pocketgear.com/refund.asp

For purchases made from all other websites/online stores please contact the respective website/online store.

Do you provide free upgrades?

Please visit our Customer Zone for more information on Upgrades and Special Offers or contact us at upgrades@twistsoft.com

Do you incorporate customer ideas and suggestions in your products?

We value you and your comments/suggestions. To submit your reviews/suggestions visit our Feedback page.

I am having problems with your products?

Please visit our Technical Support FAQs page or submit your Technical Support request here.

Where can I get User Manuals for your products?

You can download the User Manuals from our downloads page.

How can I get a demo/trial version of your products?

We are presently offering trial versions of a few selective products only and can be downloaded from our downloads page.

If you are interested in trying out a product whose trial version is not available on the downloads page please contact us at support@twistsoft.com

My question is not listed here, where to get more Help?

Contact our Customer Support executive at support@twistsoft.com

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